STORE REFUND POLICY

Last Updated: January 14, 2026

1. Digital Products (Final Sale)

Due to the immediate, intangible nature of digital content, all sales of digital products (including e-books, printable's, P.L.A.Y. Scorecards, and templates) are final and non-refundable. Once a file has been purchased and the download link has been generated, it is considered "consumed," and we cannot accept a return.

2. Exceptions

We may offer a refund or exchange at our sole discretion only under the following specific circumstances:

  • Technical Error: If the file is corrupted or you are unable to download it due to a technical error on our end, and our support team is unable to resolve the issue.

  • Duplicate Purchase: If you accidentally purchased the exact same digital product twice.

3. How to Request Support

If you have trouble accessing your download, please contact us immediately so we can fix it for you.

Email: petzaremylife@petzlogic.com/

Location: British Columbia Canada

  • Please include your Order Number and the email address used at checkout.

© 2026 Petz Logic. All Rights Reserved. Empowering you with knowledge, not prescriptions. This content is for educational use and does not replace your vet. As an affiliate, we may earn a commission from qualifying purchases at no extra cost to you.

Petz Logic™ and the Petz Logic logo are trademarks used by PetzLogic.com.

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THE LOGIC

A Personal Note

I’m building this ecosystem by hand, piece by piece. Since it’s just me behind the blueprints, I’m always open to hearing your concerns and evolving this design with your feedback. As we grow, I’m planning to add a dedicated Q&A section to help tackle the specific logic of our pets' lives.

All I ask is that you bring those words with kindness. Let’s keep this community as respectful as the animals we love.

Thank you so much 😊

Mo